Delivery Information

All orders are only processed and sent out on week days.
For urgent orders please call French Country Store prior to placing your order on (09) 376 7588
 

DELIVERY CHARGES

Auckland            $10.00
North Island       $15.00
South Island       $20.00

Please note freight costs must be calculated for larger items.
Contact the store for more information. 

DELIVERY TIMEFRAMES

Auckland            Overnight – 1 working day
North Island       1 – 2 working days
South Island       2 – 3 working days

Please allow extra time for Rural deliveries

DELIVERY ADDRESS REQUIREMENTS

A physical street address is required as we cannot deliver to a PO Box address.
We currently only deliver to New Zealand addresses.
 

TRACK AND TRACE

Delivery will be by courier.  An email, with a tracking link, will be sent to you once your products have been despatched. This will enable you to track and trace your order.

If there is no one available to sign for your order when the courier calls, a card will be left at the delivery address so you can arrange for re-delivery or collection.
 

IN STORE COLLECTION

Orders may be collected in store at French Country Collections - 6 Jervois Rd, Ponsonby, Auckland 1011. Please allow 12 hours for your order to be fulfilled and bring your proof of purchase on collection.
 

QUESTIONS AND CONTACT INFORMATION

If you have any comments or issues with your order at any stage please contact us at ponsonbystore@frenchcountry.co.nz or call us on (09) 376 7588

Added to cart

c